FAQs

What happens if my student can’t make it to one of the tutoring sessions?

If your student is unable to make it to the tutoring session, please inform your tutor by email, text, or phone call as soon as possible. If the cancellation is within 3 hours of the tutoring start time, you may be charged the full or half of the session’s price.

What happens if my student is late to the tutoring session?

Depending on the tutor’s availability, the tutor may be able to add in additional time either after the session, or at a later session date. Please inquire with your student’s tutor.

What kind of technology is needed for online tutoring?

A Chromebook or laptop is ideal for viewing the teacher’s whiteboard and the student’s whiteboard simultaneously. While the student can use a smart phone to participate in class, it may be challenging.

A second recommended tool to help enhance the learning process would be a drawing tablet. Being able to digitally write out your mathematical thinking with a stylus makes the writing process of math so much faster and much less frustrating, allowing the student to focus on the learning rather than the technology. Some Chromebooks and laptops are already built with the ability to write on the screen using a stylus which is perfect! But if you do not have a device like this, you can purchase a drawing tablet on websites such as Amazon for as little as $20. If you have questions or would like recommendations on how to find a drawing tablet that suits your needs, send an email to info@mathxptutoring.com.

Depending on the student’s study environment, headphones with a mic can be helpful to alleviate some of the background noise, making it easier for the student to focus and hear the lesson.